Jim Shorkey Youngstown is part of the Jim Shorkey Auto Group, a business that's been family run since 1974. We're pleased to be a part of such a successful, community-minded family of dealerships where customers feel truly valued. After all, Jim Shorkey has grown from a tiny little 3-car showroom to be one of the car dealership groups with the most name recognition in Ohio and Western Pennsylvania. Over its many years in business, the Jim Shorkey team never lost sight of its family values: Honesty. Responsibility. Humility. We believe that holding steadfast to these values has made us successful in business, and today we're proud that three generations of the Shorkey family still work in our dealerships. This means that when you choose Jim Shorkey Youngstown as your Alfa Romeo dealership you'll experience our personal commitment to both our customers and employees firsthand.

Whether you're opting to buy a new Alfa Romeo Stelvio or an Alfa Romeo Giulia at our Youngstown dealership in Youngstown, OH, you'll see our sales team truly goes above and beyond to ensure your happiness. Meanwhile in our service center, you'll get a best-in-class service experience! We employ ASE- and factory-certified technicians who take great pride in their work. Our maintenance services are competitively priced with independent and mass market garages, and we offer appointments six days a week. Plus, we're well-known for the fresh-baked chocolate chip cookies in our lounge.

Need another reason to choose Jim Shorkey Youngstown? We'll give you several!

• At Jim Shorkey Youngstown we're not just a business, we're a family. We know you have many options to choose from when you buy a vehicle, and we're honored you chose us.
• As our way of thanking you for choosing us, we pledge to provide you with the total ownership experience!
• Our sales people are paid a salary, plus a bonus based on how many cars they sell. Meanwhile, most other dealers pay sales people a percentage of the profit retained on each car sold. This encourages our sales team to focus solely on your unique needs.
• The Jim Shorkey Family Auto Group is one of the most highly awarded dealer groups in the area thanks to the quality of our outstanding sales and service operations.

CUSTOMER SATISFACTION PLEDGE

We, the family members of the Jim Shorkey Family Auto Group, pledge to provide the following to every customer, every single day.

• We consider our customers to be the foundation of success and will appreciate their business EVERY SINGLE DAY.
• We will provide the best possible customer service - THE BEST - in all departments EVERY SINGLE DAY.
• We will maintain a positive attitude EVERY SINGLE DAY.
• We will conduct ourselves with honesty and integrity EVERY SINGLE DAY.
• We will be easy to do business with EVERY SINGLE DAY.
• We will be thankful for everything we have - An Attitude of Gratitude - EVERY SINGLE DAY.